For this key project, we worked with Cambridgeshire and Peterborough ICB  to provide pharmacist support for their large population of patients who were taking multiple medicines (polypharmacy). The requirements of the project were for MMS pharmacists to perform SMRs to help maximise prescribing quality, with a key focus on polypharmacy in the elderly.

We worked with a PCN who came to us in need of support across multiple practice sites. They had a specific requirement for more resource to help with a backlog of hospital discharge letters, overdue SMRs (Structured Medication Reviews), and general prescription requests.

As a high-population area (approx. 50,000 patient list size), the PCN needed longer-term support to help manage workstreams that their team were not able to resource effectively.

During the past 12 months, a specialist pharmacist-led mental health clinic has transformed the way primary care supports patients with complex mental health needs in a rural practice setting. This innovative service, run for a period of three months, was introduced following the retirement of a local Consultant Psychiatrist, which left a significant gap in mental health provision, creating long delays in patients accessing the Community Mental Health Team.